Why Can't I Watch HBO Go on Amazon Fire TV? (The Basic Guide)

If you're looking to get the HBO Go application on your Amazon Fire TV device, you need to know that it is no longer officially available on the Amazon App Store. It has been replaced by the HBO Max app, so if you're looking for that same great content, you'll need to get the new HBO app instead.

My mother is a fan of the older shows that HBO owns, and she used to watch HBO Go on Firestick all the time. However, when I helped her upgrade her Amazon Fire Stick to a newer model, she realized that she couldn't find HBO Go on Firestick. She gave me a call, and fortunately for her, I was able to tell her all about the HBO Max app.

If you've been trying to figure out why you can get HBO Go on Amazon Fire TV devices like the Fire Stick, this basic guide will show you what you need to do.

Is HBO Go Available on Fire TV?

The name "HBO Go" belonged to HBO's content streaming service internationally, prior to 2020. However, the service began to be discontinued in the United States in the same year.

Female hand holding a smart tv remote control

Ultimately, HBO Go was replaced by the HBO Max streaming service, and pretty much all the content that was previously on HBO Go is now part of HBO Max contents.

However, keep in mind that the name "HBO Go" is still in use in several countries in Asia.

So, for users with Amazon Fire Stick devices in the United States, there is no HBO Go on Firestick, and it has been that way since mid-2020.

How Do I Get HBO Go on My Amazon Fire Device?

If for some reason you want to get HBO Go on Firestick, you still can, but you won't be able to do this from the Amazon App Store.

You can potentially sideload an APK file for HBO Go on Firestick by using a third-party application like the Downloader app.

However, the most important thing to note is that even if you do install the APK file for HBO Go on Firestick, it simply won't work. It will install, but if you try to open the application, you won't be able to watch any content or do anything meaningful.

How to Install HBO Max App on Amazon Fire TV Devices?

If you want to get HBO Go on Firestick, you'll need to install HBO Max app in its place. This is the successor to HBO Go, so it has pretty much all the content that the original service had.

You can easily install HBO Max on your Fire Stick by downloading it from the Amazon App Store. Follow the steps below to get that done:

  1. Go to the Home Screen on your Amazon Fire Stick.
  2. Select the search bar so that the keyboard pops up.
  3. Enter "HBO Max" and search.
  4. Choose the HBO Max app from the options that appear.
  5. Press "Download" to start installing the HBO Max application.
  6. Once the download has been completed, you will be able to see the HBO Max app on your Fire Stick Home Screen.

Why Doesn't My HBO Go Account Work with HBO Max?

For most people, the transition from HBO Go to HBO Max should be mostly unnoticeable. You shouldn't have to make a new HBO account to use the HBO Max streaming service.

However, some users experience some hitches while trying to move from HBO Go on Firestick to HBO Max.

Below are some of the common reasons why this might be happening:

  • You might have had HBO Go included as a bonus by your internet service provider in your internet or cable plan. However, with the advent of HBO Max, they might have decided not to include this streaming service.
  • Your login information for HBO Go might need to be updated. Make sure that you check the email address that you used to register and look for any emails from HBO Go around the time of the migration in mid-2020.

If these don't provide any clarification for why you can't log in, you can either choose the "Forgot Password" option, which gives you the opportunity to choose a new password. If that was the issue, you can contact HBO Max support channels for help.

Smart TV and the Remote Control

How Is HBO Max Better than HBO Go?

If you're finding it hard to let go of the good times you had with HBO Go on Firestick, you might want to know what makes the HBO Max application a better choice for you.

These two streaming services from the famous cable TV provider might seem similar, but there is a lot that makes HBO Max the better choice for you. Let's get into those below.

  • As great as you might have found HBO Go, you could only watch cable channels, just like with any other cable provider. However, HBO Max rivals other streaming services by providing a complete video-on-demand experience, letting you watch exclusive content whenever you want.
  • With HBO Go, you only had channels that were available from HBO, but with HBO Max on Firestick, you get to access several non-HBO channels like Crunchyroll, which is great.
  • HBO Max simply offers a lot more content than HBO Go ever did, which is pretty spectacular.
  • HBO Max also comes with some content known as Max Originals, which are exclusive content that can only be streamed on this platform.

Final Words

If you've been away from your Firestick device for some time and you're wondering why you can no longer watch content on your HBO Go app, the situation is pretty straightforward. That application has been phased out and succeeded by HBO's new streaming platform, known as HBO Max.

HBO Max on Firestick has most of the content that the HBO Go app did, so you'll be missing very little. You also get exclusive content and a much larger library with HBO Max on Firestick, which is hard to say no to. You can download HBO Max on your Firestick device straight from the Amazon App Store.

Did this article help you figure out the situation with HBO Go and HBO Max on your Fire TV devices? If so, take a look at our related articles where you can learn so much more to help you out with questions and issues you're facing with your gadgets.

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